Administrator – Glasgow

About the role

We are seeking a motivated Administrator to join our supportive team in Glasgow. You will play a key part in keeping daily operations running smoothly while delivering excellent service to both customers and colleagues.

Key responsibilities

• Process and manage a wide range of administrative tasks with accuracy and efficiency.
• Support internal departments to achieve business objectives and service standards.
• Deliver excellent customer service through the administration of policies and customer requirements.
• Maintain accurate records and documentation in line with regulatory requirements.
• Follow internal procedures and ensure compliance with company policies and FCA regulations.
• Assist with complex customer, policy, and administrative queries.
• Collaborate within a proactive and supportive team environment.

Required profile

• Previous administration experience.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Organised, detail‑focused and passionate about first‑class support.
• Confidence using a variety of IT systems and software.

Required skills

What we offer

• Competitive salary of £24,500 per year.
• Birthday off each year.
• Private medical cover after successful probation.
• Death in service benefit after successful probation.
• Generous annual leave, increasing with service.
• Supported professional insurance qualifications programme.
• Workplace pension scheme.
• Employee discounts and a friendly, collaborative team culture.