Administrator – Operations Support

About the role

We are seeking a proactive and highly organised Administrator to support a fast‑paced operational environment in Beaconsfield. The role involves monitoring alerts, managing tasks, and ensuring smooth day‑to‑day operations.

Key responsibilities

• Monitor incoming alerts, prioritise based on criticality and service impact.
• Assign task ownership, maintain an auditable trail, and implement workflow tasks.
• Confirm task completion, close actions within agreed timeframes and track service level compliance.
• Provide real‑time status updates and progress reports to stakeholders.
• Act as first‑line support for control‑room queries, logging and resolving issues efficiently.
• Identify recurring issues and suggest process improvements.
• Collaborate with stakeholders to communicate risks, actions and dependencies.
• Support the wider team to ensure seamless collaboration and responsiveness.

Required profile

• Strong organisational ability with capacity to manage competing priorities under pressure.
• Exceptional attention to detail and a proactive, solutions‑focused mindset.
• Confident communicator able to work collaboratively with diverse stakeholders.
• Comfortable in a fast‑paced, constantly evolving environment.
• Experience in an administrative or operations role is desirable.

Required skills

What we offer

• Opportunity to develop experience within a structured yet dynamic operational setting.
• Exposure to end‑to‑end processes and cross‑functional team collaboration.
• Role that contributes directly to business‑critical activities.