Administrator / Receptionist – Front‑of‑House Support

About the role

We are looking for a friendly and organised Administrator / Receptionist to join our multidisciplinary team in a modern clinical environment. You will be the first point of contact for patients, visitors and colleagues, providing professional front‑of‑house support and handling day‑to‑day administrative tasks.

Key responsibilities

• Welcome and register patients and visitors, manage appointments for all departments both face‑to‑face and by phone.
• Answer, route and make telephone calls in a courteous manner.
• Maintain patient records, ensuring data is accurate and up‑to‑date.
• Perform clerical duties such as mailbox checks, post handling and filing.
• Support meetings and events, including minute‑taking when required.
• Assist the Business Support Lead and provide flexible help to the wider team.
• Use Meditech and other internal systems to process paperwork and update information.

Required profile

• Previous experience in reception or administrative roles.
• Strong customer‑care principles and a professional attitude.
• Good computer literacy, especially confidence with Microsoft Office.
• Ability to work in a busy, patient‑focused environment.

Required skills

• Microsoft Office (Word, Excel, Outlook)
• Meditech (clinical information system)

What we offer

• Competitive salary plus benefits
• Permanent, full‑time contract
• Supportive team in a modern clinical setting