Administrator / Receptionist (Maternity Cover)

About the role

We are looking for an organised, customer‑focused Administrator / Receptionist to provide front‑of‑house support for a busy clinical team on a temporary maternity‑cover basis. The role involves handling enquiries, booking appointments and delivering day‑to‑day administrative services.

Key responsibilities

• Book patient appointments for all departments, both face‑to‑face and by telephone.
• Answer and make telephone calls in a professional manner.
• Raise and issue restock orders and support order processing for relevant departments.
• Prepare clinics, manage clinic lists and support emergency procedures.
• File notes, return notes to medical records and keep patient details up to date.
• Register referrals and ensure paperwork is processed according to procedures.
• Monitor and act on mailbox items, responding promptly to administrative tasks.
• Cover reception and front‑office duties as required.
• Assist clinical staff, including chaperoning when appropriate.
• Take meeting minutes, support stock takes and perform other general administrative duties.

Required profile

• Previous experience in customer service or a reception/administration role.
• Ability to stay organised and manage multiple tasks in a fast‑paced environment.
• Strong communication skills, both face‑to‑face and over the phone.
• Attention to detail when handling records and paperwork.
• Willingness to support clinical staff and adapt to changing priorities.

Required skills

What we offer

• Competitive salary package.
• Benefits package.
• Full‑time hours on a fixed‑term contract covering maternity leave.