Administrator – Zero Hour Contract (Learning & Development)

About the role

FM Conway is seeking a proactive Administrator on a zero‑hour contract to support its Learning and Development team at the Sevenoaks head office. You will ensure training sessions run smoothly by handling all administrative tasks and providing a high level of customer service to trainers, delegates and internal colleagues.

Key responsibilities

• Prepare training and induction rooms, including materials, equipment and refreshments.
• Welcome trainers, assessors and delegates, offering support throughout sessions.
• Maintain accurate learner records, attendance data and training schedules using the ICON training database and other internal systems.
• Monitor attendance, produce certificates and keep training records compliant.
• Raise purchase orders, manage learning resources and monitor stock levels.
• Manage the Learning and Development shared inbox, responding to enquiries.
• Support training campaigns, compliance activities and L&D projects.
• Provide general administrative assistance while safeguarding confidentiality.

Required profile

• Highly organised with strong attention to detail.
• Excellent communicator comfortable working with internal teams and external training providers.
• Previous experience in an administrative role is essential.
• Experience supporting learning and development, training or HR is advantageous.

Required skills

• Microsoft Office
• ICON training database (or similar internal database systems)

What we offer

• Career and professional development opportunities.
• 23 days holiday plus bank holidays.
• Company pension and life assurance.
• Access to internal and external training.
• Discounts via the Rewarding Great People platform.
• Free on‑site gym and subsidised restaurant.