Aftersales Manager – Automotive

About the role

We are seeking an experienced Aftersales Manager for a franchised motor dealership in Glasgow. Reporting to the Centre Principal, you will lead, motivate and develop the aftersales team while embodying brand values. Customer engagement is central, and you will inspire your team to deliver outstanding service in a fast‑paced, pressurised environment, maintaining high satisfaction standards.

Key responsibilities

• Full responsibility for all aftersales and service operations, ensuring profitability and high customer satisfaction.
• Collaborate closely with centre teams and the wider dealership network to deliver a seamless customer experience.

Required profile

• Proven management and coaching experience in an aftersales leadership role.
• Excellent communication, negotiation and presentation abilities.
• Ability to multi‑task and perform effectively in a fast‑paced, pressurised environment while achieving customer service and sales targets.
• Hold a full, clean UK driving licence.

What we offer

• £52,000 base salary plus bonus and a comprehensive benefits package.
• Ongoing training and development opportunities within the brand, supporting professional growth.