Air Freight Export Operator – Night Shift

About the role

We are seeking an experienced Air Freight Export Operator to join a leading global freight forwarding business at London Heathrow Airport. The role is focused on the overnight export operation, handling shipments from booking through to departure while delivering high‑quality customer service.

Key responsibilities

• Manage the complete air export process from booking to departure.
• Prepare and process export documentation including MAWBs, HAWBs and customs paperwork.
• Complete export customs entries accurately and independently.
• Coordinate airline bookings and liaise with handling agents, hauliers and overseas offices.
• Monitor time‑critical shipments and resolve operational issues proactively.
• Provide customers with regular shipment updates and maintain service levels.
• Ensure compliance with HMRC, airline and international export regulations.
• Maintain accurate operational records and meet agreed filing timescales.

Required profile

• Previous experience in air export freight forwarding.
• Strong knowledge of export customs entries and air freight documentation.
• Experience in a fast‑paced, time‑sensitive freight environment.
• Excellent organisational and communication abilities.

Required skills

• Freight forwarding software
• Microsoft Office

What we offer

• Salary £40,000‑£44,000 per year (depending on experience).
• 4‑on/4‑off night shift (18:00‑06:00).
• Career progression within a market‑leading global freight forwarder.
• Supportive operations team and modern Heathrow‑based facilities.