Anti-Social Behaviour Officer

About the role

The Anti‑Social Behaviour Officer will join SNG’s Housing Team in Devon, working to create a safe and inclusive environment for residents. This hybrid position combines office work, remote tasks and field visits to address hate crime, nuisance and anti‑social incidents.

Key responsibilities

• Manage a personal caseload of anti‑social behaviour incidents.
• Collaborate with housing management, police, legal advisors and other external agencies.
• Investigate and resolve complaints related to hate crime, nuisance and challenging behaviour.
• Develop and maintain effective relationships with customers, contractors and partner organisations.
• Contribute to community safety initiatives and support the wider housing team.

Required profile

• Previous experience in anti‑social behaviour, housing management or a comparable customer‑facing role.
• Proven ability to handle challenging behaviour and resolve conflict.
• Strong communication skills and the capacity to work independently.
• Highly organised, self‑motivated and able to manage a full caseload.
• Full UK driving licence and access to a personal vehicle for customer visits.

Required skills

• Proficiency with MS Office applications.