Apprenticeship Systems Administrator

About the role

The Apprenticeship Systems Administrator will join the Apprenticeship Team at Wiltshire College & University’s Trowbridge Campus. You will manage and improve the digital systems that support the delivery of apprenticeship programmes, providing both technical and administrative support.

Key responsibilities

• Support colleagues using the OneFile E‑Portfolio system.
• Deliver training on OneFile and other digital platforms.
• Produce accurate reports and maintain apprenticeship data.
• Manage SharePoint pages and digital resources.
• Assist with digital enrolment and onboarding processes.
• Maintain secure electronic records.
• Support assessor training days and work closely with the MIS Apprenticeship Team.
• Provide accurate information to managers and colleagues.
• Identify and implement improvements to systems and processes.
• Ensure data is handled securely and correctly.

Required profile

• Strong IT and digital aptitude.
• Experience in administration, systems, data handling or customer service.
• Excellent organisation and attention to detail.
• Confident communication and problem‑solving skills.
• Proactive approach to process improvement.
• Ability to manage priorities in a fast‑paced environment.

Required skills

• OneFile E‑Portfolio system.
• SharePoint.
• Data reporting tools.

What we offer

• Salary of £25,304 per year on a fixed‑term maternity cover contract (1 year).
• 37‑hour work week, 52 weeks per year.
• Local Government Pension Scheme.
• 30 days annual leave plus bank holidays and college closure days.
• Employee Assistance Programme, free on‑site gyms, lifestyle discounts, cycle‑to‑work scheme.
• Professional development and training opportunities.
• Free on‑site parking and additional employee perks.