Assistant Manager - Covent Garden Store

About the role

Abercrombie & Fitch is hiring an Assistant Manager for its Covent Garden store in London. The role combines business strategy, operations, creativity and people management: driving sales through analysis and customer service, overseeing daily store operations, and leading the team from recruitment and training to engagement and development. The company promotes from within.

Key responsibilities

• Perform opening and closing routines
• Supervise the sales floor and stockroom, ensuring excellent customer service and smooth operations
• Handle staffing and scheduling, payroll management and train and develop non-management staff
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays and protect store assets
• Analyse reporting to inform decisions and operate register and point-of-sale systems
• Fulfil omni-channel orders

Required profile

• Bachelor's degree or one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong customer focus, knowledge of current fashion trends and a drive to achieve results
• Strong communication and interpersonal skills, team-building and coaching ability
• Ability to balance multiple tasks, take initiative and work in a fast-paced environment

What we offer

• Starting annual salary of £38,000, with a promote-from-within career path
• Quarterly incentive bonus program, paid time off and indefinite contracts
• Paid volunteer day per year, merchandise discount and private medical insurance
• Life and disability insurance, associate assistance program and paid parental and adoption leave
• Pension plan with company match and training and development opportunities