Assistant Manager – Property Leasing

About the role

The Assistant Manager will coordinate leasing and reservation activities and support the Community Manager in day‑to‑day portfolio management. The role aims to meet budgeted revenue, occupancy targets, resident retention and overall leasing objectives for the property.

Key responsibilities

• Conduct property viewings, follow‑up calls and gather feedback to ensure standards are met.
• Generate and monitor leasing traffic, qualify prospects, prepare tenancy documentation and manage move‑in/move‑out procedures.
• Use Greystar’s property systems to produce leasing reports, track unit availability and log maintenance requests.
• Respond promptly to resident inquiries, complaints and service issues to promote satisfaction and retention.
• Oversee on‑site enquiries, maintain an inventory of ready apartments, recommend rent pricing and monitor daily leasing activity.
• Assist the Community Manager with team development, statutory UK tenancy legislation compliance and health & safety standards.

Required profile

• Good general education level.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to use property operations software (training provided).
• Fluent English communication, both written and verbal.
• Strong organisational skills with the ability to multitask and prioritize.

Required skills

• Microsoft Office suite (Word, Excel, Outlook).
• Property operations software.