Assistant Property Manager

About the role

The Assistant Property Manager will support the Property Manager in maintaining high‑end residential assets across London. You will be the first point of contact for tenants during move‑ins and move‑outs, ensuring smooth handovers and a high level of service.

Key responsibilities

• Assist with property handovers and coordinate key exchanges for new and departing tenants.
• Conduct routine property inspections, including bi‑annual checks, and produce detailed reports.
• Manage key inventory, perform regular audits and maintain accurate records.
• Meet tenants for home demonstrations and guide them through utility account registration.
• Support the local leasing team during peak periods by scheduling viewings, following up with prospects, and capturing basic photos or videos for marketing.
• Provide general office administrative support and track maintenance requests in collaboration with the Property Manager.

Required profile

• Highly organised with exceptional attention to detail, especially for key audits and inspection documentation.
• Excellent interpersonal and communication skills for tenant interactions and team collaboration.
• Flexible team player willing to assist the lettings team during busy periods.
• Previous experience in property management, administration or customer service is highly advantageous.
• Familiarity with the London area.

Required skills

What we offer

• Award‑winning agency recognised as the 2024‑2026 International Property Awards winner for Lettings/Rentals.
• Global network with 12 offices worldwide, providing extensive market reach.
• Opportunities for professional growth alongside an experienced team.