Assistant Store Manager

About the role

As an Assistant Store Manager you will support the Store Manager and lead a high‑performing team in a fast‑paced, high‑volume retail environment. You will drive operational excellence, develop staff and deliver outstanding customer experiences while building the skills needed for future Store Management opportunities.

Key responsibilities

• Take ownership of a key department and assume Duty Manager responsibilities when required.
• Support the Store Manager in delivering key business objectives, including sales performance, shrinkage control, and labour management.
• Lead, coach, and motivate colleagues to create a positive and productive working environment.
• Deliver exceptional customer service standards across all areas of the store.
• Maintain high standards of stock management, merchandising, and store presentation.
• Ensure full compliance with Health & Safety and company policies.
• Utilise store performance data and reports to identify opportunities for improvement and growth.

Required profile

• Previous experience as an Assistant Store Manager, Department Manager, or similar leadership role within a fast‑paced retail environment.
• Hands‑on leader who enjoys being on the shop floor and inspiring teams to succeed.
• Strong organisational, communication and problem‑solving abilities.
• Customer‑focused mindset with a passion for delivering results.
• Commercial awareness and the ability to drive performance through people.
• Ambition to progress into a Store Management position.

What we offer

• Competitive salary up to £34,000 plus bonus.
• Generous pension scheme and brilliant holidays.
• Colleague discount and access to wellbeing support.
• Clear and achievable career progression opportunities.
• Ongoing training and leadership development.