Band 3 Medical Secretary – Hypertension Service (Renal Medicine)

About the role

The Hypertension Service within Renal Medicine at University Hospitals Birmingham is expanding and needs a motivated Band 3 Medical Secretary. You will provide essential secretarial and administrative support to consultant‑led and clinical nurse specialist‑led clinics, helping to keep patient pathways running smoothly.

Key responsibilities

• Manage clinic appointments, ensuring effective utilisation of clinic slots.
• Prepare and process patient correspondence, referral letters and clinical documentation within Trust timescales.
• Maintain accurate electronic patient records and update blood pressure monitoring results.
• Monitor and update waiting lists, including Patient Backlog Waiting Lists.
• Book clinic facilities and coordinate blood pressure monitoring appointments.
• Act as a point of contact for patients, GPs, healthcare professionals and internal departments.
• Identify and flag issues that may affect clinic capacity and contribute to service‑improvement initiatives.

Required profile

• Excellent organisational ability with strong attention to detail.
• Capacity to work independently while managing competing priorities.
• Effective communication skills for interaction with clinicians, nurses and patients.
• Commitment to delivering high‑quality administrative support in a healthcare setting.

Required skills

• Proficiency in using electronic patient record systems.
• Experience with standard office software (e.g., word processing, spreadsheets).

What we offer

• Opportunity to work within a specialist renal and hypertension service.
• Varied workload with exposure to specialist clinical pathways.
• Learning and development opportunities and involvement in service improvement projects.