Branch Administrator – Office Support

About the role

Join our Camberley head office as a Branch Administrator, providing essential administrative support to our branch network and ensuring smooth day‑to‑day operations.

Key responsibilities

• Provide full administrative support to the branch, including correspondence, filing, and diary management.
• Prepare property particulars, brochures, tenancy documentation, and related materials.
• Upload and maintain property listings across relevant portals and internal systems.
• Act as the first point of contact for clients via telephone, email, and in‑person enquiries.
• Support consultants and management with marketing, deal progression, lettings administration, and general office duties.
• Ensure compliance with regulatory requirements such as AML checks, Right to Rent, GDPR, and other legislation.
• Maintain accurate records and databases to uphold efficiency and professionalism.

Required profile

• Strong written and verbal communication with empathetic and assertive interaction.
• Highly organised with excellent time‑management, able to handle changing priorities and meet deadlines.
• Strong IT aptitude and willingness to learn software tools for accurate record‑keeping.
• High attention to detail, capable of identifying and correcting errors.

What we offer

• Employee Assistance Programme with 24/7 virtual GP and mental‑health first aiders.
• Retail discounts and regular awards & incentives for top achievers.
• Generous holiday allowance, increasing by one day per year plus bank holidays.
• Excellent parental leave and company fertility policy.
• Structured training and ongoing support.
• Equal‑opportunity employer encouraging diverse candidates.