Branch Administrator / Property Manager – Estate Agency

About the role

Our client, a successful independent estate agency in Staines, is seeking a proactive Branch Administrator / Property Manager to provide essential administrative support and help keep the office running smoothly.

Key responsibilities

• Provide comprehensive administrative assistance to the Branch Manager and sales team.
• Manage office systems, property records and compliance documentation.
• Update and maintain the Reapit CRM database accurately.
• Liaise with clients, solicitors, contractors and other third parties.
• Handle telephone and email enquiries professionally.
• Prioritise workloads and ensure all administrative tasks meet deadlines.

Required profile

• Previous experience as an Estate Agency Branch Administrator or similar property administration role.
• Excellent organisational and time‑management abilities.
• Strong administration and computer proficiency.
• Outstanding customer service and communication skills.
• Ability to work under pressure, both independently and as part of a busy team.
• High level of accuracy with great attention to detail.

Required skills

• Experience with the Reapit CRM (or another Estate Agency CRM) system.

What we offer

• Competitive salary of £35,000 per annum.
• Full‑time permanent contract.
• Fast‑paced, varied role within a well‑regarded estate agency.
• Supportive and friendly team environment.
• Opportunity to play a key role in the smooth running of a busy branch.