Building Manager – Commercial Office (Hook)

About the role

We’re looking for a proactive, hands‑on Building Manager to take ownership of a circa 108,000 sq ft commercial office asset across two buildings, external areas and an on‑site café, with a strong focus on tenant experience, ESG and building standards. You’ll be the visible face of the site, building strong relationships with corporate tenants and creating initiatives and events that bring occupiers together.

Key responsibilities

• Act as the on‑site representative, delivering professional and responsive service to tenants, visitors and stakeholders.
• Maintain high standards of building presentation, cleanliness, safety and general environment across occupied and communal areas.
• Respond promptly to tenant queries, record issues and ensure they are progressed to resolution.
• Conduct regular inspections, identify defects, compliance concerns and operational risks.
• Coordinate contractor attendance, access, permits, risk assessments and site procedures.
• Support health, safety and compliance activities, including inspections and corrective actions.

Required profile

• Commercial office experience managing corporate tenants within a commercial office environment.
• Experience managing commercial office assets and facilities.
• Strong tenant, occupier and visitor service skills.
• Practical understanding of building operations, maintenance issues and contractor coordination.
• Working knowledge of health and safety, site procedures and compliance records.
• Confidence coordinating contractors, access, permits and site activity.
• Ability to identify defects, risks and presentation issues early.
• Clear written and verbal communication with strong organisational skills.

Required skills

• IOSH qualification
• NEBOSH qualification

What we offer

• Highly competitive salary DOE from £40K upwards
• Discretionary bonus scheme
• 25 days holiday per year plus bank holidays
• Private Medical Insurance (medical history disregarded)
• Annual Dental benefit (two appointments per year)
• Healthcare Cash Plan
• 5% company pension contribution
• Life Assurance (3x)
• Cycle to work scheme
• Employee Assistance Programme
• Group income protection scheme