Business Analyst – Skills & Transformation

About the role

HSBC is seeking a Business Analyst to join its Skills & Transformation programme in London. The role will support the Process & Experience workstream of a major skills‑based transformation centred on the deployment of SAP SuccessFactors Talent Intelligence Hub and Career & Talent Development capabilities.

Key responsibilities

• Define, validate and document business requirements across end‑to‑end skills and talent processes.
• Translate business needs into clear user stories, acceptance criteria and structured documentation.
• Design future‑state, skills‑based processes and create end‑to‑end journey maps for employees, managers and leaders.
• Identify pain points and improvement opportunities in current‑state processes.
• Collaborate with technology teams and implementation partners to clarify requirements, validate solutions and ensure alignment with business intent.
• Support agile delivery by refining backlogs, preparing requirements for sprints and participating in sprint ceremonies.
• Define test scenarios, support System Integration Testing (SIT) and User Acceptance Testing (UAT) and validate delivered functionality.
• Facilitate workshops, capture stakeholder feedback and ensure it is reflected in designs.
• Support definition of skills taxonomy, inference, validation and data usage in talent processes.

Required profile

• Proven experience in business analysis within HR or talent transformation projects.
• Strong background in process design, journey mapping and user‑centred experience.
• Hands‑on experience with agile or iterative delivery methodologies.
• Ability to engage and collaborate with diverse stakeholders, including technology teams and business leaders.
• Experience in defining and testing requirements (SIT/UAT) for large‑scale HR systems.

Required skills

• SAP SuccessFactors (Talent Intelligence Hub, Career & Talent Development)

What we offer

• Competitive salary of £94,000 per annum.
• Hybrid working arrangement in London.
• 12‑month fixed‑term assignment with a leading global bank.