Business Development Manager – Commercial (Facilities Management)

About the role

We are seeking a highly motivated and results‑driven Business Development Manager to join Artic Building Services Ltd’s head office in Dartford. The role will drive growth in the commercial hard facilities management sector across London and the Home Counties.

Key responsibilities

• Identify, prospect and secure new business opportunities within hard FM (e.g., HVAC, electrical, mechanical) through strategic market outreach.
• Develop and nurture long‑lasting relationships with prospective clients, ensuring high levels of satisfaction and retention.
• Design and execute comprehensive business development plans to meet and exceed revenue targets.
• Conduct market research to monitor industry trends, competitor activity and regulatory changes.
• Collaborate with the Tender & Bid, Marketing and Technical teams to prepare compelling proposals and bids.
• Manage the sales pipeline in Pipedrive CRM, providing accurate forecasting and KPI reporting.

Required profile

• Minimum 5 years of business development or sales experience in the UK hard facilities management sector.
• Proven track record of taking opportunities from inception to contract signature, with pricing capability up to £200k.
• Strong communication, negotiation and presentation skills, able to engage clients at all levels.
• Excellent organisational and time‑management abilities, with a keen eye for detail.

Required skills

• Proficiency in Pipedrive CRM (or similar sales platforms).
• Advanced use of Microsoft Office Suite – Word, Excel and PowerPoint.
• Experience in tender preparation and submission for public and private procurement.
• Familiarity with digital marketing tools such as SEO, SEM and social media advertising.

What we offer

• Competitive base salary commensurate with experience.
• Performance‑based bonuses linked to growth targets.
• Opportunities for professional development and career progression.
• A supportive, dynamic work environment that encourages innovation.