Business Development Manager – UK

About the role

We are seeking an ambitious Business Development Manager to join Content Guru’s UK team, driving growth of our cloud CX and contact centre solutions. The role involves full‑cycle sales, building relationships and delivering revenue targets.

Key responsibilities

• Achieve monthly, quarterly and annual revenue and margin targets and maintain accurate forecasts.
• Create and maintain documented account development plans and build tailored sales approaches for key accounts.
• Identify and target customers in collaboration with marketing, building a strong pipeline of opportunities.
• Build and maintain effective relationships with existing and prospective customers, promoting additional services.
• Manage customer expectations throughout the sales and delivery process and coordinate internal resources.
• Work with presales, delivery and support teams to prepare winning proposals and coordinate virtual bid teams.
• Maintain strong knowledge of Content Guru’s storm® platform, industry developments and competitor activity.

Required profile

• Bachelor’s degree or equivalent professional experience.
• At least 2 years of business development or account management experience, preferably in SaaS, IT or telecoms.
• Proven track record of meeting or exceeding sales targets.
• Experience using CRM systems.
• Excellent communication, influencing and negotiation abilities.
• Consultative sales approach with strong commercial awareness.
• Desirable experience selling into verticals such as utilities or healthcare.