Business Development Representative

About the role

Epicor is seeking a Business Development Representative to drive new revenue opportunities through proactive outreach and lead qualification. You will work closely with sales teams to build a robust pipeline of mid‑size to large enterprise prospects.

Key responsibilities

• Conduct cold outreach and respond to warm leads via phone, email, and social media.
• Identify target accounts, prepare prospecting materials, and hand off qualified opportunities to sales.
• Engage C‑Level and senior decision‑makers at mid‑size to large businesses.
• Achieve daily, weekly and monthly metrics such as calls scheduled, calls completed, qualified opportunities and deals.
• Perform market research to support Territory Managers.
• Continuously learn Epicor’s applications, value proposition and differentiation.
• Enter and maintain accurate data in the company’s CRM system.

Required profile

• Bachelor’s degree preferred, ideally in business management or marketing.
• At least 1 year of experience in customer service, call center, inside sales or a related industry (manufacturing, distribution, retail, lumber, auto).
• Proven ability to meet quota goals and track record of lead qualification.
• Excellent phone voice, written and verbal communication skills.

Required skills

• CRM software

What we offer

• Competitive pay and comprehensive health & wellness benefits.
• Opportunities for internal mobility, mentorship and continuous education.
• Supportive team environment focused on professional growth.