Business Operations Manager – Newcastle

About the role

Our client is looking for an experienced Business Operations Manager to lead day‑to‑day activities at their Newcastle site. Reporting directly to the Business Owner, you will shape operational strategy, drive profitability and ensure compliance across the organisation.

Key responsibilities

• Oversee daily operations, coordinating across all departments to meet performance targets.
• Develop and implement pricing, budgeting and cost‑control measures to improve profitability.
• Partner with sales on tender submissions, pricing proposals and new commercial opportunities.
• Manage subcontractor relationships, ensuring quality, performance and compliance.
• Lead departmental managers, fostering informed decision‑making and high performance.
• Identify and execute operational improvements to boost efficiency and service delivery.
• Supervise core administration functions such as fleet management, insurance and supplier contracts.
• Support recruitment, development, succession planning and performance management initiatives.
• Ensure adherence to company policies, legal obligations and health & safety standards.
• Produce regular performance reports and business insights for senior leadership.

Required profile

• Proven senior experience in operations, commercial or business management.
• Strong commercial acumen with a track record of managing budgets and profitability.
• Excellent leadership and people‑management abilities.
• Effective communication, problem‑solving and organisational skills.
• Experience collaborating with sales, finance, operational and technical teams.

Required skills

What we offer

• Competitive salary ranging from £60,000 to £70,000 per year.
• Full‑time permanent contract with standard Monday‑Friday hours.
• On‑site workplace on the outskirts of Newcastle city centre with free parking.
• Opportunity to influence strategic direction and drive business growth.