Business Support Administrator

About the role

Join Xeinadin’s Chester office as a Business Support Administrator. Reporting to the Office Manager, you will combine administrative, organisational and relationship‑management duties to keep the office running smoothly within a leading accountancy group.

Key responsibilities

• Serve as the first point of contact for clients, handling calls and greeting visitors professionally.
• Maintain office cleanliness, health‑and‑safety standards, and manage the team inbox.
• Process client‑related paperwork: chase records, scan and file documents in CCH, and support client onboarding.
• Prepare and distribute accounts and personal tax packs for client approval.
• Assist the Hub Credit Controller with debtor queries, invoice processing, write‑offs and WIP adjustments.
• Apply for HMRC and Companies House authentication codes, allocate disbursements, and manage petty cash and cheque payments.
• Schedule client appointments, coordinate the safe return of books, and maintain the inventory of IT equipment.
• Order office supplies and ensure the practice management system (CCH) is kept up‑to‑date.
• Support regional and enterprise‑level projects as required.

Required profile

• Detail‑oriented individual who thrives in a dynamic, fast‑paced environment.
• Strong organisational and relationship‑management abilities.
• Professional demeanor with excellent client‑facing skills.
• Ability to handle multiple administrative tasks simultaneously.

Required skills

• CCH practice management system

What we offer

• Opportunity to work within a collaborative, growth‑focused accountancy firm.
• Professional development and career progression in a supportive environment.