Cancer Services Quality Manager

About the role

The Cancer Services Quality Manager provides primary advisory support for quality management and improvement across the Cancer Services Directorate. This role drives continuous improvement, patient safety initiatives, and ensures compliance with national standards.

Key responsibilities

• Lead and manage quality assurance and improvement processes in oncology.
• Ensure compliance with NHS standards, regulatory requirements and best‑practice guidelines.
• Support the development, delivery and maintenance of the Directorate’s quality system.
• Provide assurance of compliance with IRR and IR(ME)R, ISO 9001:2015 and CEL30 (2012) standards.
• Govern incidents through Datix, serious adverse events, complaints, FOI requests and the risk register.
• Offer cross‑cover support for quality activities across the directorate.

Required profile

• Experience in quality management or improvement within a healthcare setting.
• Knowledge of NHS regulatory frameworks and accreditation processes.
• Ability to work collaboratively with clinical and administrative teams.

Required skills

• ISO 9001:2015 compliance
• CEL30 (2012) standards
• IRR and IR(ME)R reporting
• Datix incident management system
• Risk register administration