Care Co‑ordinator – Full‑time, Edinburgh

About the role

We are looking for an experienced Care Co‑ordinator to oversee our home‑care delivery operations in Edinburgh. You will manage care schedules, support a team of Support Workers, and maintain strong relationships with clients and their families to ensure high‑quality, dignified care.

Key responsibilities

• Conduct initial client assessments and develop personalised care plans.
• Coordinate and schedule care services to meet client needs.
• Recruit, train and supervise Support Workers.
• Monitor quality of care delivery and ensure regulatory compliance.
• Maintain regular contact with clients and families to ensure satisfaction.
• Handle complaints and resolve issues promptly and professionally.
• Ensure accurate and up‑to‑date documentation and records.
• Liaise with healthcare professionals, social services and other agencies.
• Conduct regular reviews and updates of care plans.
• Manage staff rotas and ensure adequate coverage for all clients.
• Support the implementation of new policies and procedures.

Required profile

• Minimum 3 years experience in care coordination or a senior care role.
• SVQ Level 3 in Health and Social Care or equivalent qualification.
• Strong leadership and management abilities.
• Excellent organisational and time‑management skills.
• Outstanding communication and interpersonal skills.
• Knowledge of care regulations and compliance requirements.
• Proficiency in care‑management software and Microsoft Office.
• Valid PVG certificate and full driving licence.
• Flexibility to work evenings and weekends as needed.

Required skills

• Care management software
• Microsoft Office

What we offer

• Competitive salary with annual reviews.
• Comprehensive benefits package.
• Professional development and training opportunities.
• Leadership development programmes.
• Flexible working arrangements where possible.
• Company vehicle or mileage allowance.
• 25 days annual leave plus public holidays.
• Pension scheme.
• Career advancement opportunities.