Case Administrator

About the role

We are looking for a Case Administrator to join a specialist legal firm in East Leeds. The role involves supporting vulnerable clients and ensuring compliance within a regulated environment.

Key responsibilities

• Draft legal documents, applications, correspondence and client communications.
• Maintain and progress client files, keeping the case management system up‑to‑date.
• Liaise directly with clients, including vulnerable individuals, families and professional contacts.
• Conduct legal research and review documents to support ongoing matters.
• Assist with court proceedings and associated case management tasks.
• Handle confidential financial and personal information securely.
• Manage workloads, meet deadlines and deliver high standards of client care.

Required profile

• Previous experience as a Senior Administrator in a regulated environment (e.g., financial services, housing associations).
• Demonstrated ability to have difficult conversations for the greater good.
• Passion for helping vulnerable people.
• Willingness to undergo compliance checks, including DBS.

Required skills

What we offer

• Stable permanent contract.
• Opportunities for further training and development.
• On‑site parking and a supportive workplace culture.