Change Lead – Charity Transformation

About the role

We are seeking a Change Lead to drive strategic transformation for a medium‑sized charitable organisation. The role sits at the heart of change, bringing together people, processes and technology to deliver successful outcomes and embed a culture of continuous improvement.

Key responsibilities

• Lead business change activities across a portfolio of transformation and improvement programmes.
• Support system implementations, upgrades, enhancements and digital transformation initiatives.
• Assess business impact of change and develop adoption plans.
• Work with stakeholders to map current processes, identify simplification and automation opportunities.
• Develop and deliver change management strategies, communication plans and stakeholder engagement.
• Coordinate business readiness, user acceptance testing and ensure solutions meet requirements before go‑live.
• Design and deliver training materials, user guides and support programmes.
• Monitor adoption, measure benefits realisation and identify further improvement opportunities.

Required profile

• Proven experience leading business change, transformation and organisational improvement initiatives.
• Strong ability to work with senior leaders, operational teams and technology partners.
• Excellent analytical and problem‑solving skills with a focus on delivering measurable benefits.
• Experience in the charitable or healthcare sector is a plus.

Required skills

• Change management methodology.
• Business process analysis.
• User Acceptance Testing (UAT) coordination.
• Training design and delivery.

What we offer

• Competitive salary between £50,000 and £60,000 per year.
• Opportunity to make a tangible impact within the charity sector.
• Dynamic project‑based environment with exposure to diverse stakeholders.