Claims Administrator – Administrative Support

About the role

We are looking for a Claims Administrator to provide essential administrative support to our client’s claims team in Bicester. The role is ideal for a detail‑oriented individual with strong computer skills who enjoys organising information and ensuring smooth claims processing.

Key responsibilities

• Provide day‑to‑day administrative assistance to the claims department, ensuring timely processing of claims.
• Maintain and update claims‑related documents, spreadsheets and correspondence using Microsoft Excel and Word.
• Enter and verify data across multiple systems, upholding data integrity and compliance.
• Respond to claims enquiries by phone and email, delivering clear and courteous service.
• Prepare reports, summaries and audit documentation as required.
• Organise and file both digital and physical claims records for easy retrieval.
• Support scheduling, record‑keeping and other general office tasks.

Required profile

• Proficient in Microsoft Excel and Word, with the ability to create and manage spreadsheets and documents.
• Excellent organisational skills and strong attention to detail.
• Effective written and verbal communication abilities.
• Ability to work under deadlines in a fast‑paced environment.
• Previous experience in administration, preferably within insurance or claims, is an advantage.

Required skills

• Microsoft Excel
• Microsoft Word