Client Money Controls Coordinator

About the role

Everywhen, the UK-based broking and advisory arm of the Ardonagh Group, is looking for a highly organised and analytical Client Money Controls Coordinator to join its Finance and IBA Operations team. Working fully remotely, you will help maintain and strengthen the Client & Insurer Money control framework in a regulatory environment, working with Operations, Risk & Compliance, Finance and Client Money Audit. The role suits someone with experience in financial services, risk, controls, audit, compliance or client money operations.

Key responsibilities

• Oversee and proactively review Client & Insurer Money controls through the risk management framework and the online risk event portal.
• Coordinate quarterly control attestation processes with key stakeholders.
• Support the implementation of new controls and enhancements to existing ones.
• Maintain the CASS Risk Assessment, ensuring risks are identified, documented and linked to effective controls.
• Produce monthly client money reporting, management information and analytics.
• Maintain the central breach register, recording and monitoring CASS 5 and CASS 8 breaches.
• Build relationships with senior stakeholders, operational teams and external auditors.
• Identify control gaps, process inefficiencies and improvement opportunities.
• Support compliance with FCA Client Asset Sourcebook (CASS) requirements and internal governance standards.

Required profile

• Experience in a regulated financial services environment.
• Previous experience in the insurance sector.
• Exposure to risk, controls, audit, compliance or client money functions.
• Knowledge of CASS regulations, particularly CASS 5 and CASS 8.
• Excellent written and verbal communication, strong organisation and attention to detail.
• Analytical problem solving, ability to manage multiple priorities and work independently with a wide range of stakeholders.

What we offer

• Permanent, full-time position with a 35-hour working week.
• Holiday entitlement of 26 days plus bank holidays, increasing with length of service.
• Career progression across the Ardonagh family, learning and development support and pension scheme.
• Employee assistance support, corporate perks and one day of paid volunteering.