Client Services Administrator (12‑Month Fixed‑Term)

About the role

We are looking for a Client Services Administrator to join Ecosurety’s Client Services team on a 12‑month fixed‑term basis. The role sits at the heart of our customer experience, providing day‑to‑day administrative support to a portfolio of leading UK brands as they navigate packaging regulations and sustainability goals.

Key responsibilities

• Handle inbound customer enquiries covering account access, invoicing, and general administration.
• Maintain accurate client records and update the regulatory compliance platform.
• Coordinate regulatory communications between clients and internal experts.
• Review and process incoming data to ensure compliance with packaging obligations.
• Support the Customer Success team by delivering timely, professional responses.

Required profile

• Strong interest in sustainability and packaging regulations.
• Excellent written and verbal communication skills.
• Ability to work efficiently in a fast‑moving environment.
• Attention to detail and a commitment to high‑quality service.

Required skills

What we offer

• Hybrid working arrangement with flexibility to work remotely.
• Opportunity to contribute to a mission‑driven company focused on reducing unnecessary packaging.
• Experience working with leading consumer brands and regulatory experts.