Client Services Assistant (Onsite Print Support)

About the role

Apogee Corporation is looking for a Client Services Assistant to join its Managed Print Service team at a prestigious corporate site in London. You will be the first point of contact for employees and visitors, delivering a professional and responsive workplace experience.

Key responsibilities

• Provide a welcoming, professional front‑of‑house service for all print and workplace support enquiries.
• Respond promptly to requests, resolve issues or escalate them as needed.
• Build and maintain strong relationships with client stakeholders and end users.
• Monitor print devices to ensure they are operational and stocked with consumables.
• Manage consumable replenishment, ordering, installation and recycling.
• Perform basic device support such as clearing paper jams and minor troubleshooting.
• Track service performance and communicate updates to the Area Service Manager.
• Collaborate with Apogee and client teams to meet contractual service levels.
• Maintain a professional appearance and represent Apogee positively at all times.

Required profile

• Previous experience in customer service, hospitality, concierge, facilities, workplace support, retail, reception or front‑of‑house roles.
• Excellent communication and interpersonal skills.
• Professional, confident and articulate when interacting with people at all levels.
• Strong customer focus with a genuine desire to help.
• Well‑presented, personable and approachable.

Required skills

What we offer

• Full‑time, Monday‑to‑Friday schedule (08:30‑16:30) on‑site.
• Opportunity to work for an independent subsidiary of HP Inc., gaining exposure to cutting‑edge technology.
• Supportive team environment with clear pathways for professional development.