Client Support Administrator

About the role

Wise May Ltd is seeking a motivated Client Support Administrator to join its busy accountancy practice in the City of London. You will work within a large, friendly team, helping to deliver high‑quality client care and administrative support.

Key responsibilities

• Assist the team in running customer support and client‑care programmes.
• Provide sales and marketing administration support.
• Handle general administration tasks such as documentation, mailbox management and help‑desk assistance.
• Maintain and improve office systems and provide meeting support.
• Organise webinars and manage travel arrangements.
• Process client invoices accurately and timely.

Required profile

• Previous experience in sales and client‑care support.
• Ability to follow instructions and ask clarifying questions when needed.
• Willingness to learn quickly and take detailed notes.
• Experience in a similar administrative role.

Required skills

• Salesforce
• Excel

What we offer

• 22 days annual leave plus bank holidays.
• Pension contribution.
• Free eye test and contribution towards glasses for computer use.
• Health assessments.
• Hybrid working arrangement.