Client Support Assistant – Legal Sector

About the role

We are looking for a Client Support Assistant to join our legal team in Manchester. The role combines office administration with client‑facing responsibilities, supporting the firm’s commitment to high‑quality service. You will work in a blended office and home environment, contributing to smooth daily operations.

Key responsibilities

• Upload and download client information and correspondence securely.
• Maintain online filing systems and report official communications to clients.
• Ensure accurate and complete documentation is stored and updated.
• Liaise with clients and internal departments to resolve queries.
• Perform general administrative tasks with a strong eye for detail.

Required profile

• Motivated individual with previous office administration experience.
• Excellent attention to detail and ability to prioritise large volumes of data.
• Effective oral and written communication skills.
• Self‑motivated, adaptable and able to work independently.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Good overall IT literacy for handling digital files and communications.

What we offer

• Competitive salary of £24,850 per annum.
• Hybrid working model – office and home flexibility.
• 30 days of annual leave (excluding Bank Holidays).
• Comprehensive health scheme including Health Assurance.
• Generous pension contribution and enhanced family leave.
• Paid day off for charitable activities.