Commercial Account Handler

About the role

We are seeking an experienced Commercial Account Handler to join a fast‑growing regional broker’s new London operation. You will be the first point of contact for new commercial insurance clients, guiding them through the sales cycle and ensuring their risk needs are met.

Key responsibilities

• Manage the end‑to‑end sales process for new commercial insurance clients, from lead qualification to policy issuance.
• Gather detailed risk information and prepare comprehensive presentations for underwriters.
• Negotiate terms, secure policies and act as the primary liaison for external queries.
• Maintain accurate documentation for placements, amendments and renewals within agreed timelines.
• Collaborate closely with Account Executives and the regional team to deliver a seamless client experience.

Required profile

• Proven account handling experience within a commercial insurance environment.
• Strong commercial awareness and the ability to work under pressure.
• Excellent communication, decision‑making and problem‑solving abilities.
• Relationship‑building expertise and a customer‑focused mindset.

Required skills

• Acturis insurance software proficiency (beneficial).

What we offer

• Competitive salary up to £55,000 per year.
• Hybrid working model – 1‑2 days per week in the office.
• Career development support, including assistance with CII qualification.
• Comprehensive benefits package.