Commercial Account Handler

About the role

Howden, a global insurance group, is looking for a Commercial Account Handler to join its Consumer & Local Commercial team in St Albans. The local Commercial team has grown rapidly over 14 years and now has over 200 people across the UK. You will build rapport with new and existing clients ranging from sole traders to the MD/CEO of a large organisation, working closely with the Branch Manager to achieve objectives.

Key responsibilities

• Build rapport with new and existing clients, from sole traders to senior executives of large organisations
• Work closely with the Branch Manager to achieve objectives
• Identify and explore new business opportunities to deliver the best outcome for clients
• Advise clients on products and solutions, listening carefully to their requirements and looking for a path to agreement

Required profile

• Experience winning new business and building long-lasting relationships with B2B clients
• Passion for developing business through marketing, community engagement, networking and client meetings
• Tenacity and business curiosity to spot new opportunities
• Willingness to learn and to progress professionally
• Consultative approach, effective questioning and active listening

What we offer

• Permanent position with 22 days holiday rising to 27 days through service, plus bank holidays
• Healthcare cash plan covering 17 benefits
• Training and development schemes with accelerated career progression
• Company-funded CII professional qualification
• Enhanced maternity and paternity policies
• Cycle to work loan scheme
• Discounts on gym memberships and personal health policies, plus insurance products
• Retailer discounts and Employee Assistance Programme
• Reasonable adjustments, including flexible hours or hybrid working where possible