Communications and Engagement Support Officer

About the role

Cambridge City Council is seeking a dynamic Communications and Engagement Support Officer to help shape the city’s narrative and connect with diverse audiences. You will work in a fast‑paced, collaborative environment where creativity and innovation are central to delivering high‑impact public communications.

Key responsibilities

• Develop and deliver engaging communication materials for residents, stakeholders and partners.
• Support the planning and execution of community engagement initiatives and events.
• Collaborate with internal teams to ensure consistent messaging across all channels.
• Assist in managing digital platforms, social media content and website updates.
• Monitor audience feedback and provide insights to improve communication strategies.

Required profile

• Creative communicator with a passion for public engagement.
• Ability to thrive in a fast‑moving, collaborative setting.
• Strong written and verbal communication skills.
• Commitment to the Council’s values of fairness, inclusivity and sustainability.

Required skills

What we offer

• Permanent contract with a salary of £32,597‑£36,363 per annum (City Pay Band 4).
• Flexible working options – onsite, remote or hybrid.
• Generous annual leave (25‑30 days) plus public holidays.
• Access to the Local Government Pension Scheme and Additional Voluntary Contributions.
• Learning and development opportunities, digital badges and professional membership fees.
• Wellbeing support, staff rewards, discounts and free swimming facilities.