Community Manager – Premium Co‑Working Space (Borough, London)

About the role

We are seeking a confident and personable Community Manager to be the face of a premium co‑working space in Borough, London. The role is front‑of‑house, client‑focused and combines customer experience, operations and community building.

Key responsibilities

• Welcome members and visitors, acting as the primary point of contact.
• Develop and maintain strong relationships to drive member satisfaction and retention.
• Oversee day‑to‑day operations, ensuring the space meets high standards of cleanliness and functionality.
• Manage meeting‑room bookings, set‑ups and related enquiries.
• Support and host community events, networking sessions and other member activities.
• Troubleshoot basic IT issues and resolve client queries promptly.
• Collaborate with internal teams to ensure operational excellence.

Required profile

• Previous experience in a client‑facing, front‑of‑house or co‑working environment.
• Natural relationship‑builder with excellent communication skills.
• Highly organised, proactive and solutions‑focused.
• Ability to manage multiple priorities in a fast‑paced setting.
• Passion for delivering exceptional customer service and fostering community.

Required skills

What we offer

• Salary up to £35,000 per year.
• A vibrant, collaborative working environment.
• Opportunity to join a growing, innovative business.
• Real ownership of a varied, people‑focused role.