Community Safety Business Support Officer

About the role

We are seeking a Community Safety Business Support Officer to provide essential administrative, financial and operational assistance to the Enforcement Service. Working closely with the Community Safety Manager, you will help ensure smooth service delivery for residents, council services and external partners.

Key responsibilities

• Act as the first point of contact for community safety enquiries, offering accurate information and advice.
• Provide comprehensive administrative support to managers and senior officers.
• Process invoices, purchase orders, payment requests and procurement documentation.
• Maintain financial records in line with council procedures.
• Coordinate onboarding and induction for new staff.
• Liaise with IT to arrange equipment, system access, security passes and staff accounts.
• Administer security ID card requests for staff and external customers.
• Prepare agendas, take minutes and support meetings, forums and working groups.
• Manage correspondence, complaints tracking and response monitoring.
• Monitor office supplies and place orders as needed.
• Contribute to continuous improvement initiatives for community safety services.

Required profile

• Enthusiastic and motivated with a collaborative mindset.
• Excellent attention to detail and strong organisational abilities.
• Professional and diplomatic communication style.
• Ability to handle enquiries from a variety of stakeholders.

Required skills

What we offer

• Hourly rate of £17.83 (PAYE) or £23.17 (Umbrella).
• Hybrid working: 4 days in the office, 1 day remote.
• Initial 3‑month contract with the possibility of extension.
• Opportunity to work within a public sector environment supporting community safety.