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This job expired on 26/09/2026. It no longer accepts applications.

Complaints Administrator – 3-Month Contract

Reed · Slough

🇬🇧 English

Job description

About the role

We are looking for a proactive Complaints Administrator to join our busy Complaints Service on a three‑month contract. You will work closely with the Complaints Manager to clear a backlog of statutory complaints and ensure that all records are accurate and up‑to‑date.

Key responsibilities

  • Update and maintain complaint records and case information.
  • Carry out data cleansing and quality checks.
  • Track correspondence and support complaint allocations.
  • Liaise with internal teams to obtain information and progress cases.
  • Provide general administrative support to improve service performance.

Required profile

  • Previous administrative experience in a fast‑paced office environment.
  • Strong Microsoft Office skills, particularly Excel.
  • Excellent organisational skills and attention to detail.
  • Ability to manage sensitive and confidential information.
  • Strong communication skills and the ability to work independently.
  • Available to start at short notice.

Required skills

  • Microsoft Excel

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Published 2 months ago

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Reed

Slough