Content Writer and Creator

About the role

We are looking for a versatile Content Writer and Creator to help make business energy simple, clear and engaging for our customers. You will join a small, dynamic content team and be responsible for turning complex information into compelling, human‑focused communication across multiple channels.

Key responsibilities

• Create a wide range of content including social posts, FAQs, videos, persuasive emails, blogs and articles.
• Write clear, engaging copy that simplifies technical topics and adds moments of joy.
• Develop, update and sharpen customer communications across email, website, help guides and app UX.
• Script, produce and edit videos that inform, entertain and engage.
• Produce customer‑focused stories that showcase positive experiences and product benefits.
• Write practical guides to educate businesses about energy.
• Collect and analyse content performance data to improve messaging and identify gaps.
• Engage with customers and energy specialists to gather insights for campaigns.
• Manage workload autonomously and jump on ad‑hoc projects as needed.

Required profile

• Previous experience as a writer, copywriter or demonstrated natural talent with words.
• Ability to make complex subjects simple and to think deeply about audience needs.
• Fast, adaptable writing style and capacity to handle multiple tasks simultaneously.
• Passion for the mission of delivering better business energy solutions.

Required skills

• SEO experience – writing for search and analysing rankings.
• Video creation skills – scripting, filming and editing.
• Data analysis of content performance.