Contract Management Officer (Career Grade F–J)

About the role

Are you looking to make a tangible impact on your local community through efficient service delivery? As a Contract Management Officer, you will play a pivotal role in ensuring that our municipal contracts deliver maximum value and performance for the residents of Stockton-on-Tees.

Main Missions

• Manage and monitor diverse contracts across various council services to ensure compliance and excellence.
• Act as a key liaison between external suppliers and internal departments to drive performance improvements.
• Organize and lead contract review meetings to maintain strong professional relationships.
• Monitor Key Performance Indicators (KPIs) and ensure strict adherence to Value for Money (VfM) principles.
• Provide proactive support to internal services to resolve contractual issues and implement continuous improvement strategies.

Profile sought

• A proactive professional with a strong interest in public sector procurement and contract lifecycle management.
• Excellent communication and negotiation skills to manage stakeholder expectations effectively.
• Analytical mindset with the ability to monitor performance data and translate it into actionable improvements.
• A collaborative team player ready to work within an experienced procurement and contract team.

Required Skills

• Contract Management & Monitoring
• Supplier Relationship Management (SRM)
• KPI Tracking & Performance Analysis
• Value for Money (VfM) Assessment
• Problem-solving & Conflict Resolution

What we offer

• Structured career development path (Grade F–J) with clear progression opportunities.
• Comprehensive professional development funding, including support for CIPS qualification.
• Flexible working arrangements (up to 37 hours per week) and a hybrid working model.
• A supportive environment focused on employee well-being and real community impact.