Contract Renewal Manager (12‑18 month contract)

About the role

We are looking for a Contract Renewal Manager to join our team on a 12‑18 month contract. You will own the end‑to‑end renewal process for a portfolio of customer contracts that are approaching expiry, ensuring timely renewals, protecting revenue and mitigating commercial risk while maintaining strong customer relationships.

Key responsibilities

• Develop and execute renewal strategies to maximise customer retention and revenue.
• Lead negotiations with customers for an assigned portfolio of renewal opportunities.
• Maintain an accurate contract renewal pipeline and provide regular forecasts.
• Review existing contractual arrangements and identify opportunities to improve commercial outcomes.
• Assess pricing, profitability and risk associated with each renewal.
• Collaborate with Commercial, Sales, Legal, Finance, Operations and senior stakeholders to negotiate mutually beneficial terms.

Required profile

• Strong commercial acumen with the ability to analyse and interpret contract terms.
• Proven experience in negotiating contracts and driving renewal outcomes.
• Excellent relationship‑building skills with customers and internal teams.
• Ability to work independently on a defined portfolio and meet renewal deadlines.

Required skills