Corporate Reservations Agent – Vehicle Rental

About the role

We are seeking a confident, energetic Corporate Reservations Agent to join an established vehicle‑rental business in Leeds. Working within the central reservations team you will handle corporate customer enquiries, arrange vehicle rentals and maximise every booking opportunity while delivering excellent service. You will collaborate with branch teams to ensure seamless booking fulfilment and contribute to achieving service and conversion targets.

Key responsibilities

• Handle inbound calls and email enquiries
• Arrange and confirm vehicle rental bookings
• Understand customer needs and offer the right solution
• Follow up enquiries and make proactive outbound calls
• Build strong relationships with corporate customers
• Work closely with branches to fulfil bookings
• Identify additional sales opportunities
• Work towards service and conversion targets
• Maintain accurate reservation records

Required profile

• Positive, organised, commercially aware and confident when speaking with customers
• Experience in vehicle rental, car hire, automotive, equipment hire, reservations, hire desk, internal sales or customer service (desirable)
• Ability to build strong relationships with corporate customers

What we offer

• £28,000 basic salary plus a monthly bonus
• Fast‑paced, supportive environment with genuine career development opportunities
• Opportunities for career progression within a growing company