Credit Controller – 6 Month Fixed-Term Contract

About the role

The client is seeking a Credit Controller on a six‑month fixed‑term contract to manage a ledger of around 1,000 accounts and proactively collect debtor balances.

Key responsibilities

• Manage a ledger of approximately 1,000 customer accounts.
• Resolve outstanding account queries directly with customers.
• Chase debt via phone, email and send LBA’s where required.
• Reconcile accounts and respond to customer requests.
• Issue dunning letters, statements and copy invoices.
• Handle incoming and outgoing post, including franking.
• Upload invoices to customer portals.
• Produce consolidated invoices on an ad‑hoc basis.
• Provide credit checks for new and existing customers for manager approval.
• Release orders on hold in Oracle and ServiceNow daily and monitor them.
• Resolve unallocated payments and process refunds.
• Prepare legal paperwork when required.
• Update outdated Direct Debit mandates in Oracle.
• Cover colleagues during absences.

Required profile

• High attention to detail.
• Strong problem‑solving and numerical skills.
• Organised, good time‑keeping and able to multi‑task.
• Team player with good communication.
• Willingness to learn and take on varied tasks.
• Minimum GCSE Mathematics grade 4‑6 (equivalent to B‑C).

Required skills

• Oracle
• ServiceNow

What we offer

• Salary circa £31,000 per annum.
• Six‑month fixed‑term contract.