Credit Controller – 6 Month Fixed-Term (≈£31K)

About the role

Our client in Chertsey is seeking a proactive Credit Controller on a six‑month fixed‑term contract. You will manage a ledger of roughly 1,000 accounts and drive the collection of outstanding debtor balances.

Key responsibilities

• Contact customers by phone, email and letter to resolve account queries and chase overdue payments.
• Reconcile accounts, process unallocated payments and upload invoices to customer portals.
• Issue dunning letters, statements and copy invoices; prepare consolidated invoices on an ad‑hoc basis.
• Perform credit checks for new and existing customers and obtain manager approval.
• Release orders on hold in Oracle and ServiceNow, and monitor daily.
• Process refunds, update Direct Debit mandates and prepare legal paperwork when required.
• Provide cover for colleagues during absences.

Required profile

• High attention to detail and strong numerical aptitude.
• Good problem‑solving ability and organised time‑keeping.
• Team‑player with the capacity to multitask and think on your feet.
• Willingness to learn and take on varied account‑reconciliation tasks.
• Minimum GCSE Mathematics grade B‑C (equivalent).

Required skills

• Oracle
• ServiceNow

What we offer

• Six‑month fixed‑term contract.
• Salary around £31,000 per annum.
• Opportunity to work within a supportive finance team.