Credit Controller (9-12 month contract, hybrid)

About the role

The Credit Controller will take full ownership of a ledger, ensuring timely collection of outstanding debt while maintaining strong relationships with internal stakeholders and external customers. This is a 9‑12 month contract position based in Reading with a hybrid working model.

Key responsibilities

• Manage a portfolio of customer accounts, proactively chasing outstanding debt via phone, email and letter.
• Allocate cash receipts accurately and reconcile customer accounts, resolving queries and disputes.
• Produce and maintain aged debt reports, escalating problem accounts to the Credit Control Manager.
• Assess new customer credit applications and set appropriate credit limits.
• Place accounts on hold or stop when necessary and manage the release process.
• Support month‑end reporting, including debtor days (DSO) and bad debt provision commentary.
• Maintain accurate notes and records on the credit control system.
• Build and maintain strong working relationships with sales, operations and customer service teams.
• Assist with ad‑hoc credit control projects and process‑improvement initiatives.

Required profile

• Minimum 2 years of credit control experience.
• Strong attention to detail and ability to work independently.
• Excellent communication skills for liaising with customers and internal teams.

Required skills

What we offer

• Competitive salary up to £35,000 per year.
• Hybrid working arrangement.
• Opportunity to work on varied credit control projects.