Credit Controller – Finance Team (Hybrid)

About the role

We are seeking an experienced Credit Controller to join our busy finance team. In this key position you will manage the full credit control function, ensuring timely collection of outstanding debt across a varied ledger while building strong client relationships.

Key responsibilities

• Proactively chase outstanding invoices via telephone, email and letter in line with credit terms.
• Build and maintain client relationships, resolving payment queries and disputes professionally.
• Monitor debtor accounts, escalating overdue balances according to policy.
• Allocate cash receipts accurately and reconcile accounts regularly.
• Prepare aged debtor reports and present updates to finance and senior management.
• Liaise with sales, operations and customer service to resolve billing issues.
• Assess creditworthiness of customers and recommend appropriate credit limits.
• Support month‑end processes and reporting as required.

Required profile

• Proven experience in a Credit Control role with a record of reducing debtor days.
• Strong communication skills, confident on the phone and in writing.
• Highly organised, able to prioritise a high‑volume workload and meet deadlines.
• Team player who can also work independently and take initiative.
• Based in London or able to commute to London regularly.

Required skills

• Proficiency in accounting software.
• Advanced Microsoft Excel skills.

What we offer

• Salary range £40,000 – £50,000 depending on experience.
• Hybrid working with flexibility built in.
• Permanent, stable role within an established business.
• Supportive finance team and clear career development opportunities.
• Competitive benefits package including pension and holiday allowance.