Credit Controller – Finance Team (Liverpool)

About the role

We are seeking an experienced and proactive Credit Controller to join our busy finance team in Liverpool. You will manage the full credit control function, ensuring timely collection of outstanding debt across a varied ledger while building strong client relationships.

Key responsibilities

• Manage a busy ledger, proactively chasing outstanding invoices by telephone, email, and letter in line with agreed credit terms.
• Build and maintain strong relationships with clients, resolving payment queries and disputes efficiently and professionally.
• Monitor debtor accounts and escalate overdue balances in line with company policy.
• Allocate cash receipts accurately and reconcile accounts on a regular basis.
• Prepare aged debtor reports and present updates to the finance team and senior management.
• Liaise with internal teams including sales, operations, and customer service to resolve billing queries and disputes.
• Assess the creditworthiness of new and existing customers, recommending credit limits where appropriate.
• Support the wider finance team with month‑end processes and reporting as required.

Required profile

• Proven experience in a Credit Control role with a track record of reducing debtor days.
• Strong communication skills, confident on the telephone and in writing.
• Highly organised with the ability to prioritise a busy workload and meet deadlines.
• A team player who can also work independently and use own initiative.
• Based in or able to commute to Liverpool regularly.

Required skills

• Proficient in accounting software.
• Advanced Microsoft Excel skills.

What we offer

• Salary of £40,000 – £50,000 per year, dependent on experience.
• Hybrid working with flexibility built in.
• Stable, permanent role within a well‑established business.
• Supportive finance team with real career development opportunities.
• Competitive benefits package including pension and holiday allowance.