Credit Controller – Full‑time Office Role

About the role

We are seeking an experienced Credit Controller to join a busy finance team in Ruislip. The role is office‑based, Monday‑to‑Friday, and focuses on managing the sales ledger and ensuring timely collection of overdue accounts.

Key responsibilities

• Monitor a shared accounts email and act on incoming queries.
• Contact customers to secure payment of overdue invoices.
• Reconcile customer accounts and provide supporting documentation when required.
• Provide reception cover on a rota during lunch periods.
• Build strong relationships with customers, sales, and customer service teams to resolve disputes.
• Negotiate payment plans and allocate BACS payments.
• Generate sales and aged accounts reports, calculate annual rebates, and prepare month‑end aged receivables.
• Assist other departments during peak periods and perform ad‑hoc duties.

Required profile

• Motivated with a strong work ethic and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently under pressure and meet strict deadlines.
• At least 1 year of relevant credit control or accounts receivable experience.

Required skills

• Proficiency in Microsoft Excel, including VLOOKUP and pivot tables.
• Experience with Microsoft Office suite.
• Working knowledge of Business Central (advantage).