Credit Controller (German Speaker) – Commercial Collections

About the role

Our client is looking for an organised, proactive and commercially aware Credit Controller who is fluent in German. Based in Maidstone, the role involves managing the company’s debtor ledger, ensuring timely collection of outstanding invoices and maintaining strong relationships with customers.

Key responsibilities

• Proactively manage and chase outstanding debts via phone, email and written communication.
• Maintain an accurate and up‑to‑date ledger across all customer accounts.
• Allocate customer payments accurately and promptly.
• Investigate and resolve invoice queries and discrepancies.
• Produce weekly and monthly aged debtor reports for management.
• Build and maintain positive working relationships with internal teams and customers.

Required profile

• Previous experience in a Credit Controller or similar finance role (essential).
• Strong understanding of credit control processes and accounting principles.
• Excellent communication and negotiation skills.
• High level of accuracy and strong attention to detail.
• Ability to work under pressure and prioritise workloads effectively.
• Strong problem‑solving skills and a proactive approach.

Required skills

What we offer

• 20 days holiday plus bank holidays, rising by one day per year up to 25 days.
• Pension contribution: 3% employer, 5% employee.
• Two canteens with free hot drinks and water stations.
• Weekly treats such as snacks and protein bars.
• Break‑out area with pool table, table tennis and dart board.